Why Some Consumers Are More Vulnerable to Financial Scams


What You Need to Know

  • Scammers often promised easy money or lucrative investments, or posed as IRS agents demanding payment of back taxes, a study found.
  • Two overseas call center workers using the back taxes scam defrauded their targets out of $57,000 in 10 days.
  • Engaging with scammers and losing money was associated with social isolation and low levels of financial literacy.

With World Investor Week just around the corner, Oct. 4 to Oct. 10, a two-year study released this week asks why some people are more likely to lose money to fraud.

The research found that attitudes and beliefs that shape the ways in which study participants looked at the world — called “mental frames” — may have influenced how they reacted to scams, according to investigators from the FINRA Investor Education Foundation, the Better Business Bureau Institute for Marketplace Trust and the University of Minnesota. 

They propose that mental frames

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