TONY HETHERINGTON: Santander comes to rescue after scam


Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. 

D.L. writes: A friend advised me of a one-year bond from Investec which offered a good return, so I checked the website and spoke to a helpful adviser who was not pushy, and I agreed to invest £25,000. 

When I was making the payment transfer, my bank – Santander – asked the usual questions about sending money to a previously unknown account and mentioned potential fraud, but without detailing how to check any indications. 

I now know that I was dealing with a clone of the real Investec, and the clone’s existence was known to Santander, so I think the bank should shoulder some of my loss. 

A good result: The unexpectedly good news though, is that Santander is refunding the entire £25,000


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