Payments Become ‘Sexy’ in Connected Economy


As payments move swiftly from the prosaic last step in transactions to become the digital front door of a kinetic connected economy, top executives at leading global firms are acutely aware of connected economy implications, envisioning the next phase of the connected digital shift.

In a conversation with PYMNTS CEO Karen Webster, J.P. Morgan’s Global Head of Innovation and Corporate Development Payments Jeremy Balkin and Neha Wattas, head of strategic insights, innovation and corporate development for J.P. Morgan Payments, described how connected economy use cases are set to remake the consumer experience across virtually all aspects of living, which is consistent with PYMNTS research.

“Payments has historically been viewed as a little bit sleepy within financial services, but we would argue that payments is the sexiest part of financial services in 2021,” Balkin said, pointing to results of roughly $1.5 trillion in FinTech and M&A…

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