JPMorgan On The Connected Economy And Super Apps

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The connected economy is evolving in the U.S., taking its cue from the super apps that have taken root around the globe. Those super apps – in Latin America, Asia and elsewhere – have been able to bring together far-flung daily activities (from ride-hailing to banking) and mass them behind a digital front door that ties together physical and digital channels.

Max Neukirchen, CEO of merchant services at J.P. Morgan Chase, told Karen Webster that there’s some catch-up to play here in the States, involving a shift in merchants’ mindsets toward how they mesh the physical shopping experience with purely digital ones.

“There’s a real push toward the emerging super apps in the United States and in North America,”…

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