JPMorgan On The Connected Economy And Super Apps


The connected economy is evolving in the U.S., taking its cue from the super apps that have taken root around the globe. Those super apps – in Latin America, Asia and elsewhere – have been able to bring together far-flung daily activities (from ride-hailing to banking) and mass them behind a digital front door that ties together physical and digital channels.

Max Neukirchen, CEO of merchant services at J.P. Morgan Chase, told Karen Webster that there’s some catch-up to play here in the States, involving a shift in merchants’ mindsets toward how they mesh the physical shopping experience with purely digital ones.

“There’s a real push toward the emerging super apps in the United States and in North America,”…

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