New research has found that people are at increasing risk of impersonation scams, with lack of awareness leading to a spike in cases.
According to Nationwide Building Society, cases more than doubled between 2019 and 2020 in the industry. Data this year shows continued growth, albeit at a slower rate. The average loss-per-case also fell by over 40% in the same period.
According to Nationwide’s poll of 2,000 people, more than a quarter (26%) of people say they have fallen for scams involving some kind of impersonation.
These scams often involve a person being tricked into making a payment or giving personal and financial details to someone claiming to be from a known or trusted organisation. Ruses often include pretending to be from the police, your bank or building society, utility or telecoms companies or a…