Impersonation scams more than double in a year

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More than a quarter of people say they have fallen for scams involving some kind of impersonation, according to a survey. Photo: Getty

New research has found that people are at increasing risk of impersonation scams, with lack of awareness leading to a spike in cases. 

According to Nationwide Building Society, cases more than doubled between 2019 and 2020 in the industry. Data this year shows continued growth, albeit at a slower rate. The average loss-per-case also fell by over 40% in the same period.

According to Nationwide’s poll of 2,000 people, more than a quarter (26%) of people say they have fallen for scams involving some kind of impersonation. 

These scams often involve a person being tricked into making a payment or giving personal and financial details to someone claiming to be from a known or trusted organisation. Ruses often include pretending to be from the police, your bank or building society, utility or telecoms companies or a…

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