Consumers fed up with high discounts, no delivery e-commerce platforms


‘Business is all about consumer trust. This growing sector may suffer in the long run for doing business unethically’

As many e-commerce platforms are being investigated, with some owners in jail, a big trust deficit is growing among people, opined experts and e-commerce consumers. 

Talking to Dhaka Tribune, both groups said that a distrust has grown that will be hard to overcome.

Regarding shopping experience on e-commerce, Jannatul Faujia, a private university student said: “Because of the pandemic, shopping online offers flexibility and social distancing that traditional markets cannot offer. 

“But shopping on Evaly and Alesha Mart was a horrific experience. I still haven’t received products ordered from Evaly and Alesha delivered 25 days after the estimated delivery period.

“I won’t be ordering online anytime soon.”

Also Read – Commerce Ministry issues show-cause letter to Eorange

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