Column: Be on the Lookout for Airfare Scams


With COVID-19 vaccines rolling out, more people are considering traveling this summer. That’s great news for summer vacation plans as well as for scammers. BBB Scam Tracker is receiving reports of con artists creating fake airline ticket booking sites or customer service numbers. If you are buying airfare, use caution and double check the URL or phone number before providing your credit card information.

How the Scam Works

In one version of this scam, you come across what seems like a great deal with a major airline. You book the flight—either through the website or by calling a customer support number—and receive a confirmation message. However, when you look more closely at the email, you notice that you never actually received your ticket.

In another version, you book a flight on a travel website offering deals on…

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