A smart consumer should look to online reviews before jumping to patronise a business or purchase a product. In fact, consumers need to review prior to trusting a business. Regrettably, customer review fraud schemes skew search results. One such incident, I would like to bring to the attention of gullible people.
My spouse was browsing YouTube commercials and happened to choose a catchy saree from Wiwanfab. She thought it is a good deal at an affordable price. She placed the order with COD (Cash on Delivery). So far, so good.
The product was delivered after 3-5 days against cash. Now, the real scam saga began. We received a shoddy material and colour exactly opposite of what we wanted. My spouse frantically tried to contact the customer desk by phone/email, but to no avail. Suddenly, a call came from a number and my spouse described the wrong product and the service staff agreed to refund during the conversation…