“Better enterprise search has been a goal for organizations for the last twenty years,” said David Schubmehl, Research VP for Conversational AI and Intelligent Knowledge Discovery at IDC. “The use of AI and better natural language processing is now beginning to provide organizations with better products and techniques that improve the search experience, sometimes dramatically. Kyndi Natural Language Search appears to be one such product and IDC looks forward to its entry into the growing market for AI powered search.”
Today, individuals still spend at least 400 hours each year searching for information, resulting in millions of dollars in operational costs and lost business opportunities. Kyndi’s Natural Language Search solution cuts down search time by half while delivering twice the information accuracy. This means customers and employees can use accurate business insights immediately to enhance customer engagement, reduce risk, and identify future…
