Tag team of crooks
The woman offered to transfer the call to a “specialist” at American Express, and he identified himself as Kevin Wright and gave an employee ID number. When she denied purchasing porn before dawn that day, he acted like he didn’t believe her.
Both Wright and the woman were impostors. (After contacting Microsoft and American Express, Jo learned neither firm had had recent contact with her.)
Wright, Jo says, often was calm and reassuring. He said that he would investigate the $15,000 charge but that she had to provide that much in gift cards in case the charge was really hers. After that he kept insisting she buy more cards.
Much of what he said didn’t make sense, she says, but she was terrified and when she asked him for an explanation, he grew exasperated. Repeatedly…
