BBB research shows sustained spike in online purchase scams since start of pandemic – Morning Journal


The COVID-19 pandemic changed how consumers and businesses bought and sold goods, in turn increasing buying and selling online.

As a result, online purchase scams reported to Better Business Bureau’s Scam Tracker rose from 24.3% of all scams reported in 2019 to 38.3% in 2020, according to the 2020 BBB Scam Tracker Risk Report. Reports of online purchase scams to BBB Scam Tracker indicate almost 79% lost money, making it the #1 riskiest scam type, the BBB reports. This year, these scams continue to pose a significant risk to consumers as scammers take advantage of the rapidly changing online technology landscape, according to a news release from the BBB.

Recently a consumer from Mentor told BBB she lost $40 after she made a purchase online. She told BBB “I should have known better. I made this purchase after viewing an ad during an online game I was playing, for a foldable scooter for my father. I received a confirmation email, and then a ‘your…

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