Bank agrees to refund $11k to scam victim despite warning him ‘girlfriend’ might be fake


A man who sent $60,000 over two months to a fake girlfriend in Asia has been refunded money from his bank, despite it warning him about the fraud and trying to block his transfers.

His son complained to the Banking Ombudsman about the way the bank handled the scam.

The man, whom the ombudsman scheme described as “older”, sent the money through international transfers via Central America.

He first came to the attention of his bank when he sent $20,000.

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The bank rang to ask if it was payment to a company or individual – the man said he believed it to be an individual.

The bank staff member said the recipient’s surname would be needed and asked for more details. The customer said the money was for his girlfriend’s…

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