Amazon ‘brushing’ scam: Bristol customer bombarded with free products


When a Portishead woman received a random mix of products from Amazon over the course of a few months that she hadn’t ordered she thought they might be a promotion or a free trial.

But when the items kept coming, Anna Beadman asked many of her friends and family if they were sending them as a prank.

After no one took responsibility, she became worried her account had been hacked.

“I’ve had the weirdest mix of items including anti-wrinkle eye-patches, bamboo toothbrushes, a pet stair gate, scar gels, huge ‘pull-on’ pants and six LED lightbulbs,” she said.

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“I contacted Amazon who said they had no record of these items on my account and that no money had been taken for them.

“They said there was no point in returning them as they didn’t know where they’d come from and there was nothing more they could do.”

As more items arrived, Anna decided to search online…

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